Contact the etisalat quick pay desk in Dubai
Call, message or write — the same small team answers all three. If you would rather we call you, leave a number in the form and we will.
MobileLoad AE
Office 70, 30A Street, Umm Suqeim 3, Umm Suqeim, Dubai, United Arab Emirates.
Phone +971 4 388 5612
WhatsApp +971 50 714 2893
Email support@mobileloadae.org
Desk hours: Sunday to Thursday 09:00–18:00 (GST), Saturday 10:00–14:00, Friday closed.
Ask us to call you back
Thank you — message received
A manager from the Dubai desk will contact you within 24 hours.
Desk hours & response
Sunday to Thursday 09:00–18:00 (GST), Saturday 10:00–14:00, Friday closed.
Choosing the right way to reach us about etisalat recharge online
For a new request, the form or WhatsApp is quickest. For a top-up that has already been paid, call the landline and have the reference ready — that lets us check it with the operator while you are on the line.
For anything involving money already charged, email is the better option, because it gives both sides a written trail.